We offer a full refund up until 7 days before your tour is due to commence. Between 7 days - 48 hours before tour commences we offer 50% refund. Inside 48 hours all tours are non refundable

All of our tours are priced per vehicle, NOT per person

For all of our city tours we only use the latest Panoramic iconic vehicles. If your tour is starting from the Airport or your tour is a day trip to the Countryside, we may use one of our Mercedes fleet, as these vehicles have more luggage space and a greater range

Yes, all of our tours include lots of fun stops where you will be able to exit the vehicle to learn about the history and facts of our wonderful city. Of course there will be plenty of time for photos also and our guides know all the best spots!

Our Vehicles hold up to 6 passengers in a conference layout (3 Forward Facing/3 Rear Facing). The price is for the private hire of the taxi and therefore remains the same no matter how many guests are on the tour.

Yes, no matter what size group you are, we can accommodate you in multiple taxis to ensure you can all enjoy the wonderful experience together

Yes, our drivers have not only studied the world famous ‘Knowledge of London’ but they have all passed the Worshipful Company of Taxi Drivers Guiding Course as a minimum.

Yes, we offer a bespoke service so we can pick your party up/drop off your party anywhere in central London (4km radius from Trafalgar Square). If you require pick up/drop off outside central London please let us know before booking and we can give you an accurate price

The exact timings of each tour will be detailed in the confirmation email you will receive upon booking. Please note - Our team normally have multiple tours a day so we will be unable to move the timings of your tour. If you are late, we are unable to extend your tour

Yes indeed, If you have a personal recommendation for a certain guide then you may request them when booking. If they are available then they will be assigned to your tour. If they are not available, feat not, all of our team are super fun and total experts on our city.

Throughout your tour you can expect to see various points of interest and be entertained by your guide with interesting facts and historical information from the start.   There will be numerous opportunities to get out of the taxi and get up close to many famous monuments alongside viewing others during the journey.  Furthermore, you will have the chance to get some amazing photos with some outstanding backdrops.  Our tour guides will be happy to assist and advise how to capture those unforgettable memories.

Food and drinks are not included, but you are welcome to bring your own refreshments for the journey, or we would be happy to stop at your convenience.  Gratuities are always gratefully received at your discretion.

You can book directly via our website. Can’t see what you need? Feel free to get in touch via email

We are more than happy to pick you up from London Heathrow. Please book either our Touchdown Tour or London Layover Tour

Yes of course.  All of our taxis are fully wheelchair accessible and drivers are trained in assisting passengers to ensure safety and comfort.

Yes, we offer several trips outside of London.  If there is somewhere specific you have in mind please let us know at the time of enquiring and we will be happy to accommodate your requests, or offer other suitable suggestions.